You or your delivery carrier may only contact the customer via
phone for delivery issues through our phone number anonymization
When calling a customer, use the temporary phone number, including the
extension if provided, and follow the prompts. The phone number will expire
once the package is delivered. This system is scheduled to be rolled out over
the next few weeks.
As a reminder, in accordance with our Communication guidelines
https://sellercentral.amazon.com/gp/help/G1701, you should only contact
customers to fulfill an order. If you need to contact a customer for any
reason other than package delivery, please use the Buyer-Seller Messaging
Refer to the Prohibited seller activities and actions
https://sellercentral.amazon.com/gp/help/G200386250 policy for information
about appropriate use of customer phone numbers.
Visit the Help page https://sellercentral.amazon.com/gp/help/GRXT7XJ8GKS4LXJ4
to learn more.
Continuing to observe increased online retail spending amid the ongoing coronavirus pandemic and economy, e-commerce giant eBay has reported a 25 percent growth in revenue over the third quarter of 2020. MORE